Avon & Wiltshire Mental Health Partnership NHS Trust

What's the point of having a telephone number, email and a reseption if no one answers you. Have been discharged from the clinic to pick up my ritalin from my local gp. Problem is, Is the clinic haven't told my gp I have been discharged and my gp needs me to go back again to the clinic ask for a permissions slip. I can't get through to anyone at the clinic. It's been well over 1 month without medication. Life without medication is hard and my anxiety is through the roof all because petherton road has terrible communication. Can't stress this anymore. They are terrible
Apr 20th, 2023

Awful! Doesnt even deserve 1 star . Never actually ever left a bad review for anything before but this place truly deserves it .
Mar 3rd, 2023

Never answers the phone?! Tells me i will be discharged because i missed 2 appointments when i have ADHD?! Not sure what they expect but it would help if they actually sent you letters and reminded you when it is! The first appointment i misses was booked 3months in advance die to the wait.. how they expect you to remember everything but yet they specialise in people with disabilities like ADHD.
Feb 18th, 2023

These people really dont give a stuff how you feel. My husband was discharged from hospital late last year after being discharged from being sectioned due to his mental health. His recovery worker has hardly done anything to support him and feels like they are only interested in helping if the person is extremely suicidal. Waste of time and a pointless job to have. My husband is in crisis again with his mental health and contacted his recovery worker only to be told ring the crisis team. Absolutely disgusting service. Im pregnant myself and suffer with my own mental health so this just puts pressure on me as well. There is no help at all anywhere for people suffering with mental health
Feb 12th, 2023

Useless, left me at my worst
Jan 11th, 2023