Medequip

Delivered a bed within hours of being ordered, and on a Sunday too!. Next day rails were ordered and delivered in a few hours too.
May 31st, 2020

Delivered on time very helpful and set everything up ready for me when I came home from hospital
Feb 24th, 2023

Always found Mediquip very good and super fast to deliver. Plus their Technicians are very polite and very professional.
May 9th, 2022

No matter what time of day I ring the Emmersons Green branch in Bristol I always get the message You are in Queue Position 16. My email has gone unanswered. There is expensive unused equipment here to be collected. The hospital arranged to have exactly the same equipment delivered several times over - walking aids etc. Total waste of NHS money and resources.
Oct 9th, 2021

WOULD GIVE 0 STARS IF I COULD!!! Waited in to have a lot of equipment collected following the sad death of the patient. Given a two hour time slot and they never arrived. Took ages to get through on the phone only to be told that it was only 10 mins past the time slot. Girl on phone said she would contact driver then told me that he would be another 40-60 mins. I asked why they didn't let me know he was running late to which she replied "he doesn't know who to call" I said well you have my number there was no comment to this. I threw the stuff outside and left it for them. had a SMS @ 17.12 to say the driver will be with me at 17.12!!! This was ONLY 110mins outside time slot. Don't know what time he collected the stuff but is now gone. This is what happens when the NHS use private companies, money comes first and NOT the patient. VERY VERY POOR CUSTOMER SERVICE ESPECIALLY AT THIS DISTRESSING TIME.
Apr 30th, 2021