Star Legal

Very rude receptionist. Does not provide divorce services that specifies in their advertisement
Oct 25th, 2022

Check your documents received from Star Legal, and with each new issue check them again! We used Star for our conveyancing, and whilst everyone we dealt with were incredibly polite and friendly, this was overshadowed by needless errors that could have been extremely costly had we not picked them up. Star had me very close to heart attack with their biggest blunder: their request for funds after the first issue of our Closing Statement had me shocked at how my budget could be out by over 10k - until realising both the purchase price and SDLT figures detailed by them were in fact wrong. Another costly error resulted in us being refunded a figure in the thousands. After receiving Star's "final correspondance" noting all bills were paid, I realised our previous mortgage's redemption figure had not been recalulated up to our completion date despite being advised it would. These were the biggies, but additionally documents were sent to us for signing with an incorrect purchase price, and also being told to complete actions for a HTB bonus I knew we were not eligible for. Star had a worrying lack of attention to detail. Ultimately I can't fault actually getting the conveyancing complete - we completed recently thanks to Star Legal, but it could have ended up costing us a lot more if we didn't check and double check what they were telling us.
May 1st, 2022

Tristan Clappe and Anya Baldock at Star Legal, Bradley Stoke - fantastic advice and support in the administration of my parents' wills.
Apr 5th, 2022

Positive: Professionalism, Quality, Responsiveness
Feb 3rd, 2022

Positive: Professionalism, Responsiveness
Nov 19th, 2021