Guy Salmon Land Rover, Bristol

The customer care at Sytner Land Rover is second to nonetheir attention to the detail is impressive, they know what customer needs and they deliver
May 1st, 2023

These people are liars i have proof feel free to contact me
Apr 13th, 2023

Absolutely dreadful.
Apr 11th, 2023

Service team and workshop outstanding Paige especially
Apr 11th, 2023

I think this company deserves much lower than a one star rating. I purchased my rangerover evoque towards the end of last year. There was faults with my breaks and a chip in the windscreen. I informed them about it and nothing was done. I've bought the car back to them on two occasions and still nothing was done. They suggested I drove the car whilst they ordered in a new windscreen which could take several weeks. Surely that's not what you tell a customer as that is putting me at risk. My car was sat in there service centre for two weeks before I had to call to get clarification as to what was going on. I also have to commute to work, so I have to fork out additional money from my pocket to pay for that whilst paying for a rangerover that has been sat in a garage. (A courtesy car wasn't even mentioned)The worst service I've ever had and wish I hadn't purchased a car from this company. A year or more on and still the same problems with my car. I bought my car back to sytner land rover bristol a year or so ago thinking that they would fix the problems with the car.(after they had assured me that the problems where fixed with the car) only to find out that they hadn't fixed the windscreen properly. Now whenever it rains water enters the car via the windscreen. I called sytner land rover bristol 3 weeks ago and explained the issues with the car, I was told I'd recived a call back the following day. I'm still awaiting a call back to this day. I spoke to the manager of this branch explaining my on going issues to her, only for her to tell me that I'd have to pay and excess of over 150 for them to do an investigation and an additional payment to cover the windscreen. Surely a company that big should have some kind of records for their customers. By far the worst place I've ever chosen to spend a penny of my money and to anyone buying a car I would NEVER recommend this company.
Apr 11th, 2023