Keiths School of Motoring

Clive was extremely unprofessional and extremely rude, he ended up shouting down the phone at me and putting the phone down. As you can see from the pictures, I booked a driving lesson with Clive on Thursday 27th May, 10am - 12pm, however on Wednesday 26th May Clive messaged me insisting we had booked a lesson on this day. I copy and pasted our previous messages and the evidence was all there but Clive insisted I was wrong as he had put Wed 26th May in his diary, saying that that was the correct date. I then called Clive as I feared there had been a misunderstanding, however whilst on the phone he said that I was wrong and then put the phone down on me. I then rang him back as I didn't get a chance to speak and he said that 'my' Wed 26 lesson had now been taken and there were no other lessons available. He also said that I should look elsewhere for lessons. He was extremely aggressive on the phone and took no responsibility at all for mixing up the dates. For our previous lesson he turned up 20 minutes early and began calling and texting me as though the lesson had already started, but I was not available before the lesson. He also brought me back 15 minutes before the lesson had finished. He spent a lot of the lesson talking instead of teaching and didn't seem to be paying attention to what I was doing.
Feb 5th, 2022

Dont drive with Clive, awful instructor! He spends most of the lesson waffling about things other than driving & then gives you little to no instructions about driving, often arrives too early or too late, wouldve gave half a star rating if I could.
Feb 14th, 2023

Critical: Communication, Professionalism, Quality
Apr 29th, 2022

Critical: Communication, Professionalism, Quality
Apr 16th, 2022

I would not recommend. I was paired up with Clive. I am grateful he taught me how to move the car, and gear/clutch control. However I would not recommend him considering how he taught me. Firstly, he shouts when I make mistakes and dwells on the mistake which can also cause another mistake to happen. Im African, he made few comments about how poor Africa is. I reported him once regarding his way of teaching as I am a new learn and has never driven in the UK before so obviously I will make few mistakes which is allowed as a new learner. When starting roundabouts at first he didnt teach me from the book first and allowed me to try it without having any clue, when I made mistakes thats when he posed, asked me to park and we went through steps of approaching roundabouts. I wondered from that point if there were anymore things he wasnt telling me. However 3 ppl passed since I started with him from sept 2022 to February 2023. We only do 1 hour every week (Note sometimes I miss lessons). I dont know how he is like with other students but personally I feel like my time and money has been wasted. Moreover, he focuses on criticism so much and hardly verbalised what I done right. Im never someone who wrote such feedbacks but I just had to.
Feb 23rd, 2023