Argos Emersons Green (Inside Sainsbury's)

Items not exactly ready straight away like they use to be, oh and then when something breaks just outside the 30 days have to go direct to the supplier. Baring in mind this is an essential item for our baby, weve had to buy the item again and hope for a refund if the manufacturer sends us a new one! Extremely frustrated, who has a spare 50 to re buy a temporary replacement these days!
Apr 17th, 2023

Carol the old woman is so rude I came In yesterday to return an item and told me it wasnt happening she was rude belittling and outspoken. All I asked was for a refund or exchange! She was determined she wasnt going to do it then finally after I told her Id spoke to the helpline she issued it and proceeded to talk about me after I had walked away. Not a way to treat a customers after I had spent 200+ on an item. Which was no good! Im never going back
Mar 12th, 2023

One of the worst experiences ever. A horrible application,website and staff!!! I was given a gift voucher worth 59. I tried to use it on the website it never worked. I tried on the app and it also never worked. I called 3 times and I spent laterally more than 30mins on the chat explaining to your employee the problem. She replies with none sense. I tell her the card number shows wrong and I can't complete my purchase. She replies saying the refund will reflect after 7 days your payment didn't go through!!! What?!!!. I called the customer service again! And the rudest person answers the phone. I spent 48 mins on the phone explaining. She starts interrogating me. Who gave you the card ? If you want a refund, it means you purchased the card so how do you say it was given to you?. She tells me according to your postcode the filton is close to you and you say you chose Gloucester road, why?. She kept using that attitude and she ends up shutting the phone in my face.
Mar 7th, 2023

Have had a serious problem with brand new tumble dryer.Vickie at Argos was great,handled the refund process for me and collection of the faulty item. Took all the hassle for me thank you
Dec 12th, 2022

its a long walk to get to argos counter once onside sainsbury.
Nov 14th, 2022