Argos Bristol Galleries

Purchased some headphones today and it was given to me in a scuffed and broken box and one of the earbuds was broken. I decided to return them and was met with a rude and angry employee who refused to accept any fault lay with them and instead accused me. Perhaps I caught them on a bad day but wasnt a great experience!
May 1st, 2023

I wanted to return a featherstone suitcase I had bought 7 months earlier to this store as the wheels were already gone completely. I had the receipt and 5 year warranty with me. The pink haired big shop assistant without looking at it immediately diagnosed 'accidental damage' which could not be accepted for warranty. When I asked her how the obviously poor material of the wheels wearing completely off by using the suitcase as a suitcase could be accidental damage she ridiculously claimed it had been 'overloaded' and the wheels been stuck. Apart from the fact that I exclusively moved clothes in the little suitcase there is nowhere a load limit mentioned in the product description or warranty. Despite proving her wrong she brazenly refused to exchange the suitcase. I had to go to another Argos the manager of which immediately gave me a refund but didn't have a replacement in stock. So I had to spend my day chasing a new suitcase which could have been resolved in five minutes. She deserves to be fired as she is violating customer rights not to mention the subterrestrial service
Apr 15th, 2023

Apr 6th, 2023

Feb 4th, 2023

The most evil and sluggish staff with full of wrong information. Hate Argos only because of staff at Argos galleries
Jan 22nd, 2023