Bristol Student Lets

Our son rents a student let from Bristol Student Lets and Initially we had issues when a sinkhole appeared on the property they were renting. It became quickly apparent that Bristol Student Lets do not have any emergency cover or out of hours telephone assistance which made communication difficult. The sinkhole split a mains water pipe that had to be isolated by the fire service. This left the students, and remaining tenants with no water. For 4 days the 3 Students were left with no water and Bristol Student Lets did not deem this an emergency. After speaking with the manager it was clear that they were unaware of the seriousness of the situation and told me the students would need to book alternative accommodation, pay for it and claim the money off the insurers. We had no idea how long the students would need to be in these hotels but the bill would have been beyond their capability. Eventually after a few calls and emails Bristol Student Lets came good and offered the 3 students alternative accommodation in a local Airbnb. There are perhaps a few issues that need addressing for emergency or unexpected situations, and things could get done a little quicker but overall Bristol Student Lets managed to offer a suitable resolution.
Aug 13th, 2022

Best agency for student lets from my time at uni, never had an issues and Russ our property manager always communicated with us what was going on when we needed to know and got stuff fixed quickly whenever there was anything that went wrong.
Jul 26th, 2022

Jul 15th, 2022

Best estate agents Ive ever dealt with, the only ones that havent taken some of my deposit for non-existent issues. Any complaints I had were dealt with quickly. Special thanks to my property manager Brad who was always helpful
Jul 12th, 2022

Very friendly and professional team, no issues throughout tenancy. The best experience letting in bristol over 4 years.
Jul 8th, 2022