Bristol Energy

After moving into a bungalow, they told us we had used over 60 in 13 days. We absolutely hadnt because we didnt use any heating (it was last April) or the oven/hob for the first 10 days. We agreed to pay half, which we did but 10 months later, they wanted the full amount. We have now made a complaint to Ofgem.
Jun 7th, 2022

Apr 15th, 2022

When I moved home, I informed Bristol Energy about it and didnt receive my final bill after 40 days. I contacted them several times and had conversations with different people, no body could produce a final bill correctly and finally after 3 months of my moving, I managed to pay my final bill. However, when they moved this account to a new supplier they gave all my details to them instead of closing my account and now even after 9 months after I moved out of that property I am still calling and dealing with their mistake. I feel like I spend too much time over the phone and I waisted my energy to deal with them.
Mar 8th, 2022

In administration,no longer trading
Jan 29th, 2022

Basically they knew they were in trouble. That's why they kept increasing the D/D even although I was in credit by 300. I'm afraid they were using us to fund their problems. It's a shambles and about time the government woke up to what's going on instead of partying!
Dec 30th, 2021