WHSmith

Feb 15th, 2023

Made buying online easy!... Oh not with them. Staff member seemed more interested in venting about her son or something to a co worker then helping out a customer. Went in to pick up a new issue due out today when they opened. When I noticed nothing new was out I found two members of staff chatting at the till and asked if the new issues were in. The senior pointed to the black totes and a hand scanner and said they aim to have them out by 11. As it was 9am I asked if I could grab the issue I wanted I was told no, everything needed to be scanned. ok fair, when I asked if they could grab it and scan it I was again told this time quite rudely "No, we wont do that. We'll have them out by 11". As I don't have up to 2 hours to stand around and I don't want to make another 45min round trip I just left and while on the walk back to my car I ordered what I wanted online on ForbiddenPlanet.com I was a retail drone once and I get that you've got a stock control procedure. But being rude over a simple request is just sad. I guess to anyone else who wants to make sure they get whatever magazine they want is to buy online and just come here for the post office.
Dec 2nd, 2021

Nov 13th, 2021

Good newspaper and book and card birthday magazine and football stickers and lotto tickets thunderball euromillions set for life and drink and chocolate and sweet water and soap and ice cream
Sep 22nd, 2021

Feb 25th, 2021