Steinbeck and Shaw

Apr 24th, 2023

Apr 19th, 2023

Ellie (with the ie) was amazing, great service, made me feel real at home and got me a great mojito for a very reasonable price!
Apr 8th, 2023

The staff in this bar are rude and inexperienced. The bar staff cannot serve drinks and would rather overpour a large spirit and mixer bottle, wasting a good third of what you have paid for over the top of the glass into the drip tray rather than getting a bigger glass or stopping pouring! According to the bar staff this is how they always do it!! Drinks were taken off the bar whilst we were still drinking them and it was attempted to give us a half measure of spirits. All levels of management in the building not prepared to listen to customers and came across as having zero experience in customer service. Incapable of dealing with any kind of complaint in any other way than to call the door staff over and evict you. If there was a genuine crisis in this bar we did not see anyone that would be capable of handling it. Customer service and bar training urgently required. Door staff very good.
Mar 3rd, 2023

Jan 27th, 2023