Tesla

Very poor, unhelpful, rude, story twisting customer service. I have to paid to change my flights to accommodate Tesla delivery on 9th Dec as there is no way that I can receive the delivery within 7 days from 9th Dec. Then on late evening of 8th Dec, the delivery was cancelled due to unforeseen circumstances by Tesla. I tried to get the delivery after I come back to UK in 3 weeks time, but the agents on the phone and texts were very unfriendly and unhelpful. They cannot offer any help and mow my car has been UN allocated . God know when will be my next delivery. After all my sacrifices and efforts to accommodate Tesla delivery, at last minute, the delivery might be cancelled and I might not be able to get the delivery within 7 days from the date that Tesla demand you to receive. Bad service.
Dec 20th, 2022

Excellent service at the showroom. We turned up late at night and asked to see a model Y. The assistant was on his own but was really accommodating and took us through the back and let us look at one of their test drive cars. Answered all questions. Great representative for the company.
Nov 22nd, 2022

Very helpful staff. We're able to answer all my questions
Nov 22nd, 2022

The sales guys in Tesla were kind enough to let my 8 year old son have a look Inside one of the model 3s. Even though we clearly had no intention to purchase, they were really nice to let him have a look and ask questions. Friendly staff thank you, you made his evening
Nov 21st, 2022

Aug 13th, 2022