Specialized Concept Store

Huge thank you to Patrycja for going above and beyond to sort my bike out! My bike's front derailleur was not shifting properly despite a recent service at the Specialized Store so I admit I was initially a bit disappointed to develop this problem so soon after a gold service with lots of new parts fitted including new chain, cassette, and front and rear gear cables. But Patrycja totally compensated for this. She kindly fitted me in the same day and spent a lot of time and effort checking my bike over, even picked up another problem (chain too loose) which she fixed for no extra charge, just to make sure I was a satisfied customer. And I really am now! Thanks again!
Apr 28th, 2023

Wow, we have visited countless bike shops during the past 12 months on our cycle tour and this place is top. Elle was incredibly friendly, helpful and a delight to deal with! Both communication and the outcome were great. Thanks guys!
Apr 23rd, 2023

Apr 19th, 2023

Excellent service from Paul who bike fitted my girlfriend for her upcoming triathlon season. Very knowledgeable throughout the service with excellent communication, answered lots of out questions and we never felt rushed. Appreciate the hard work, see you again in the future!
Apr 16th, 2023

Great staff, got me just the right bike, made sure it was right for me, and adjusted to fit me perfectly. Love my Specialized bike
Mar 27th, 2023