MSI Reproductive Choices - Bristol Treatment Centre

Appalling service, didnt receive a confirmation text like I was promised on the recorded call. I then went to the only MSI in Bristol early in the morning to find out they booked me in at a different site that doesnt even include msi in the name. This meant I had to sit in the cold for hours whilst I waited for them to finish their meeting. FYI, I am extremely ill and have been in and out of hospital due to my situation. Makes it even worse that they could offer no support when they did manage to see me. They had my medical record so should know straight away, it was a complete waste of time. Who is going to compensate me for the premium prices I had to pay to get to and from the site, no one? The nurses were lovely, but the reception team were so condescending and did not even apologise, they put the blame on myself. Definitely will never go back.
Feb 3rd, 2023

Avoid this shambles at all costs! My appointment was at 9:45, I didnt get seen until 3pm, over 5 people came in after me and were seen before. Wasted my husbands day of work so we are 600 down, the staff are so in organised you wouldnt be able to start to understand. Patients who arrived 4 hours after we did were seen before. Avoid this place at all costs plenty of other reputable places around. Really upset me. I will be taking them to court
May 23rd, 2022

I bought my daughter today, although it stated that she had to go alone they were very kind and let me sit with her , receptionist was very sweet and kind , and the nurse that dealt with us was also kind , made a not very nice experience not seem so bad so thank you
Aug 29th, 2021

Great service, politely reception, no long waiting time , wonderful nurses Thank you for all
Jun 11th, 2021

Surgeon was Foreign and very unprofessional. It was a Man with no sympathy, made me stressed and panicked. All women nurses were very kind and helpful
Apr 12th, 2020