italk

Service constantly intermittent. Told on moving address that we would have to sign up for another 24 Month Contract if we wanted to move the service. Do not want to be in another 24 month contract when the internet has been so poor. No loyalty to customers, staff expressing confusion at terms of the contract. Member of staff just hung up on me whilst discussing contract cancellation
Apr 8th, 2023

If I could give 0 stars I would. Absolutely terrible service not to mention the customer service team they are horrific! Their attitudes stink like little street children with no respect. Would never ever ever recommend to anybody
Jan 28th, 2023

Do not use waste of time worse internet so slow keeps loosing internet connection late payment charges will never use again do not use and keep away
Jan 19th, 2023

Trying to shutdown my review on trustpilot... This company is not helpful in anyway and tries to take money every week from my card, which I've had to block now. The actual Internet is terrible, probably feeding off another supplier.. This is a desperate broadband if u can't get one, I've been with them about 4 years now, and when it comes to struggling to pay they are not interested
Jan 16th, 2023

Customer care doesn't care when you start making enquiries about a problem you have
Jan 16th, 2023