Aquanauts Swimming School

Aug 13th, 2022

Perry is teaching my 4 year old to swim. He is so patient and wonderful, my little boy absolutely loves swimming at aquanauts!
May 1st, 2022

Whilst I can not speak for the quality of lessons from aquanauts, my experience with Rob and the customer service was very poor. I first contacted Rob on the 5th January asking for lessons for my Son from the middle of February as he would have had his 3 sets of vaccinations by then. Rob asked me for my Sons details and said he would put his name on the list to start lessons at the end of February. I contacted Rob again on the 12th February as I had not been given any further details for classes beginning 2 weeks later. I was told he was still enrolling current clients and would know more the next week. I didn't hear from Rob the following week and contacted him again on the 18th February and was asked for details of my Son again and given potential days and times to start. That was the last I heard from Rob and felt the whole process was both frustrating and poor as I was chasing constantly and not contacted when told I would. If there was no space then I should have been told that from the start and should not have to chase for responses. Waiting for Rob resulted in my missing the enrolment times for any other swim schools for that month. I was really looking forward to sending my Son to Aquanauts as it is so convenient to where I live but was simply let down by the customer service.
Sep 28th, 2021

Timewasters. Didn't even bother to respond to enquiries by email and on the phone. Why leave contact details on your website if you are so rude as to not even reply?
Sep 21st, 2019

Such a fantastic swim school for kids! As the lessons are held in small, private endless pools with a maximum of five parents and kids each time, you feel relaxed and can really enjoy the experience and learn. You also feel really looked after and that every child is individually attended to. Thanks Rob for setting up this unique place! ..and thanks Brad for teaching my one year old daughter to swim and putting so much energy into the lessons.
Jul 6th, 2018