Subway

Was really good customer service. The staff were friendly and on point with what they are doing. The sandwich was tasty and they put everything inch perfect. The store was clean and fresh. They even asked if I wanted to buy anything else which I thought was very good service, and welcoming the customer into the store making me attracted to the place. The coffee machine here is very good and much better than most coffee places. Highly Recommend.
Apr 12th, 2023

Worst subway Ive ever been to. Every time Ive had to go (due to lack of options around) , Ive had the worst experience. Rewards never working and always asking me to pay cash, when I want to pay points. Asked what theyd do with my food now because I couldnt pay as I needed to use my points.. because its THEIR fault and he looked at me and said Im going to BIN IT. Wasteful. Staff always have AirPods in/always on the phone. Very rude. Need a lot of training..
Apr 9th, 2023

Worst Subway in Brighton, Avoid Avoid Avoid this place. I ordered chiken wrap for my mother, and the wrap was so dryyy it wasnt even wrapped up because it was so cracked it was awful, my mother couldn't eat it, so i asked the staff for the money back, he said unfortunately we can't give you money back, so he called the owner and he said the same thing. Instead of giving the money back he offer to make another chiken wrap. He refused to give the money back. No wonder why this place is always empty. The owner was soooo Rude not wanted to cooperate with customers at all.
Mar 24th, 2023

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
Dec 27th, 2022

The guy in there with glasses is a absolute t**t. He does this on purpose. I tried to complain the day later because how he treated me but his mum or sister answered and they just brushed it off. Miserable family paying towards the subway franchise.
Dec 26th, 2022