Deacon Crickmay Asset Management

Legal way to be robbed
Aug 28th, 2019

very efficient and deal with problems and enquiries immediately would say there are one of the best managing agents in Brighton.
Feb 1st, 2019

My wife and I moved into a new flat nearly three years ago. Part of the appeal was the building being managed so, for a monthly service charge, we wouldnt have to worry about organising maintenance etc. Deacon Crickmay were, and remain, the company responsible for the management of the building. Shortly after moving in I discovered a leak in the eaves area coming from the roof. I informed Deacons on numerous occasions, usually receiving no reply whatsoever. They eventually arranged for someone to come and take a look. This was 7 months and many emails after I first contacted them. Fast forward 2 years and we just sold our flat. Whilst packing our belongings and emptying the eaves storage I realised that the leak had never been fixed. Deacons had, after much pressure, sent someone to take a look but had never followed the problem up.27 months after I first highlighted it to them. Absolutely shocking!! On another occasion we needed an LPE1 for our solicitors during the flat sale. I contacted Deacons and was told this would be 150 + VAT. I contacted them again to ask them to proceed. No reply. Another email. No reply. Another email and third time lucky we get a reply only to inform us that the charge is 300 + VAT, a 100% increase in 14 days. We pointed out that wed been quoted 150 + VAT and they backtracked but only after they had revealed their dishonesty and done nothing for a full 2 weeks creating delays for the entire chain involved in our flat sale. My experience with Deacon Crickmay is that they are lazy, unresponsive and dishonest. They are a major reason why we decided to find somewhere else to live!!
Nov 23rd, 2022