Ashton's Chemist

Bad customer service. An assistant working at Ashtons asked the head chemist to see to my father about a question. After my father had asked him the question, he dismissed my father quite rudely and didnt want to deal with the situation and went to another customer instead. The assistant had to apologise on his behalf so obviously this cant just be my opinion.
Apr 26th, 2023

It use to be good. These days I don't bother. They never answer the phone
Apr 26th, 2023

Apr 17th, 2023

Absolute disgrace, refused to help me because I turned up after 45 hours not 48( why does it take 48 hours to fill out a prescription when you stock the items in store) incompetent staff, you are dealing with peoples lives, and you cant even find a prescription youve had for 60 hours, what a total joke, Ive had to pay out 80 in taxi fares to get to and from your business over two days, my manager came to collect my prescription yesterday but you couldnt find it, a stand in member of staff found it within 5 mins, whoever was working yesterday deserve the sack !!!!!!
Apr 16th, 2023

The friendly neighbourhood pharmacy of the past is long gone. Ashtons used to be open friendly hours (until 10pm and on Sundays) and had friendly staff, even if they were sometimes a bit disorganised. Now opening times are severely restricted, the staff appear inadequately trained and therefore unhelpful and today, the last straw, there was a rude, grumpy one. And they are even less likely than before to have one's medication in and dispensed ready to be collected. It has taken them 5 days to get my order through- (whatever that means) and I have been back 3 times already and still no medication. I agree with the reviewer who said if the website would let them award no star at all, they would.
Apr 14th, 2023