Kamsons Pharmacy

Friendly, convenient next to GO
Feb 28th, 2023

Ridiculously and painfully slow every time I come in. 40 mins waiting for a prescription, whether Im the only one in here or theres a small queue, EVERY TIME I come in, is insane. The man and woman on both sides of me were extremely frustrated and running late for appointments, having been here an additional 10 mins than i had. i definitely do not recommend going here, as this is not a one off experience.
Feb 12th, 2023

I received polite service from the person on the telephone. My question was answered. I'm a happy customer
Jan 27th, 2023

The service here is shockingly slow and incompetent. They take nearly 2 weeks to deliver a prescription and have made me wait nearly an hour to pick up my prescription when I ordered it a week beforehand. Ill be switching pharmacies as the service here is so poor.
Jan 16th, 2023

This site is a shambles! I have been using this pharmacy for a year and the amount of times I have had to wait for up to an hour for medications that should be prepared for collection. Items constantly missed out requiring visiting the pharmacy sometimes multiple times in one day or over a couple of days for items that should have been on one prescription. The pharmacy have given me other people's medication with my own which is not acceptable. Do not use this pharmacy unless absolutely necessary. Edit: Firstly how dare you post my specific issues online. Are my details not covered under The Data Protection Act or GDPR? Secondly I returned to the pharmacy today to collect mine and my mums prescriptions and I was treated very poorly, I was asked to go around to where people collect there needles and other drugs and told to pick up my prescriptions from somewhere else, again I was not given everything that I had specifically asked for so I had to return again to the pharmacy to say that the item was missing. I have been trying to collect this item for my mum for over a week repeatedly going back to the pharmacy to ask for it but not receiving it. My original review was not in relation to the items which had an invalid digital signature, I was referring to the amount of times i have been to and from the pharmacy for prescriptions and I end up waiting nearly an hour and items are missed. in relation to the specific problem with the digital signature, the other Kamsons on Elm Grove said that they have seen this issue before but the Lewes Road branch had not. The purpose of my review was to expose the obvious issues that this pharmacy are having so that something can be changed. It was not meant to insult anyone personally and the fact that the pharmacy feels like i have been unfair shows what level of disrepair the pharmacy is in.
Feb 16th, 2023