ASDA Opticians

I've had good experiences here.
Dec 25th, 2022

Not impressed, lack of information online apart from opening times, no one answered the store phone, so drove to store wanting a free NHS eye test. Was told that the earliest would be in December. Waste of my time and trust in the services they might offer, If they cannot inform their potential customers of the services on offer I doubt their other skills could be dubious. When I suggested they might put more information online the assistant said that was above her pay grade
Nov 10th, 2021

Aug 13th, 2021

Awful opticians with incredibly rude and uninformative staff who claim using a prescription that is 2 years old is "illegal". When challenged about the legality of them trying to force a new eye test they couldn't provide answers or point me towards the laws that back up their claim. The head optometrist was argumentative, profit orientated and lacked knowledge in her field to back up their outlandish claim. Avoid if you value customer care, honesty & good service. Waste of time & money. If you're looking for new glasses with the same prescription, go to an online retailer and avoid these money grabbing capitalists.
Jun 19th, 2021

made me feel terrible and wrong for asking for my glasses to be replaced as they were too wide. they almost werent going to replace and they then did as good will after i had to keep explaining myself. made me feel like i was lying as she said they are a good fit on me but when using everyday i know they werent right. my first time buying glasses and no one pointed out when i chose them that one of the two pairs i was buying was wider than the other. when i took them back after not getting on with one pair, the lady kept telling me they are perfect fit on me but i didnt feel comfortable in them as though they were going to fall off and this was distracting when working. (the first visit/eye test etc was really good but this was a future visit when i wasnt happy with the fit of one the pairs i had bought)
Feb 11th, 2023