The Pines Care Home - Country Court

Excellent, care home Friendly staff, always happy & helpful Nice,clean environment.5
Jul 18th, 2022

Jul 18th, 2022

They are out next door building and occasionally be very loud outside. We had to warn them and today call them to be quiet as we are shift workers postnights. The lady on the phone normalised loud talks as it is the smoking area, and accused us of lying by saying it is hard for me to believe you are able to hear them. If they are rude to their colleagues -we are NHS workers- we could not help thinking they might be rude & indifferent to patients too. We never shout at the hospital wards when patients are resting. Smoking / loud chat are not essentials. If staff want to socialise they can go to a pub after work. So heartbreaking to get this replies from colleagues and see they dont care we need to rest post night shifts. They havent even apologised and continued All we want is a little bit of respect
Jul 9th, 2022

The staff makes a lot of noise. They gather in the smoking area and shout and talk. My sleep patterns have been disrupted a lot because of them.
Jul 4th, 2022

Friendly,helpful staff,clean environment.
Aug 3rd, 2021