Tenref Ltd

Had to go with tenref through the estate agent im renting from. As im a student i needed a guarantor, who failed the check. (which wasn't the issue). The estate agents told me to ring tenref as there was a problem with my guarantors reference. Every time i rang they said everything was fine and there was no problem, i would then get back to the estate agents telling them its all fine, this carried on for a month and im now at the stage where i have no time to find a new guarantor and have had to pay the years rent in full, which has crippled me financially. Awful service and communication, if i had been told they failed the check i could have got a new guarantor. Avoid heavily.
Jan 5th, 2021

They did not solve my problem as I needed. they did not reach me by email. they just left a message in the voice box asking, so it delayed my references a lot. after all, they didnt approve my references, and I have the means to prove my income. Worst reference company.
Dec 16th, 2019

Worst company ever we have been waitin for our rent guafantee payout since april and itis now September. Not sure how this is allowed considering we paid for a service and they have taken 5 months to deliver. Will be reporting this company for fraud.
Nov 18th, 2018

Terrible company, absolutely incompetent
Mar 24th, 2018

Tenref have been a pleasure to deal with and provided me and my partner an outstanding fast service! Would highly recommend and be happy use again in the future
Feb 12th, 2018