Coastal Home Care

I am a neighbour of a lady who uses your carers We both have drives and one carer in particular parks either on my.neighbours lawn or across my drive so I have to bump my car down the kerb On one occasion I asked her to move her car and she requested my keys !!!! Insinuating that I cannot drive Although my other complaints have been rectified things shouldn't have happened in the first place Cardboard boxes left my the bin Broom in the bin so the lid wouldn't close dirty masks and gloves on the ground
Apr 2nd, 2023

8.55 AM their car bumped into my bike at Seven Dials roundabout today 22nd of March 2023. The blonde driver just ignored (there was another passanger as well in the car) and tried to get away from the incident and ignored to stop and discuss. Dangerous driving by your staff.
Apr 2nd, 2023

Returning to care work, received thorough and detailed training with the client being at the centre of all learning. I am now feeling confident in taking the learned practices out in to the community to benefit others. Stu has a great energy for teaching and is clearly passionate about the industry.
Apr 22nd, 2021

I contacted the Manager Jacqueline Bazin at Coastal Home Care in Hove on 20.9.20 about a valid complaint I had about their service. I received a reply the following day from her saying my complaint had been forwarded to her Manager Neil Kentish. Today is the 13th October and have not received a response or acknowledgement of the complaint, I will now contact Social Services. If you have a relative that needs domiciliary care I would not recommend this agency due to their lack of response, especially at the so called Manager Neil Kentish. If he does not have the decency to reply to an email it does not give any confidence in their care. I am hoping after leaving this response they will reply to me.
Feb 23rd, 2021

I Had training with Stu and it was amazing. He made it enjoyable but made sure we got all the information we needed. The four day training course opened my eyes to what we as carers really do. Hes made me more excited to start working and much more confident in what Ill be doing. I would definitely recommend doing the course with Stu as he makes it a comfortable work area and is always there to answer your questions.
Jan 26th, 2021