Graves Jenkins

Oli was helpful, professional and prompt with our property enquiry. Honestly can't recommended enough!
Dec 28th, 2022

They responded quickly and efficiently, rare to see these days
Mar 18th, 2022

If I could give 0 I would. Ignored emails, lying about other properties in the building having carpet installed when carpet is part of the lease and building regulations. The arrogance of emails and insistance that they are in the right, despite no property inspection occuring. Bike theft reported but they refused to provide camera footage to the police. Staff members refused to respond to emails, this escalated to such an extent the Director had to get involved to prompt a reply. Since posting we have been asked to remove this review as Graves Jenkins no longer manages this block. It was good of them to contact us about this change however this only occurred after posting the review. Notably, they responded faster to a public complaint than private emails as they believed this would "damage their reputation". Given that the change occurred over a year ago and we have spoken to Graves Jenkins about the property in this time it seems unusual that we weren't informed of this earlier. Solid work
Jul 19th, 2021

Positive: Professionalism, Responsiveness
May 30th, 2021

Useless company, failed repeatedly to pay a single invoices to a contractor for over a month so the freeholders are now having legal proceedings brought against them from no fault of thier own
Apr 14th, 2021