Ruby Watts

I bought two amazing bedside table lamps from Ruby Watts and whilst I had to wait for them to come back into stock, the Ruby Watts team kept me informed religiously. When it finally came to the much anticipated delivery, it transpired that the package had been intercepted and the lights were delivered rolling around loosely in a large box originally housing motorcycle helmets! To cut a long story short after speaking to Sophia, every effort was made to look at ways of addressing the issue. Sophia was absolutely amazing in trying to rectify the issue that clearly had nothing to do with Ruby Watts. If I could regularly deal with people such as Sophia be it professional or social basis, life would be 10 times easier. Cannot recommend Ruby Watts highly enough!
Dec 26th, 2021

Before speaking to Sophia from Ruby Watts our open plan living space was mainly lit with spotlights, and lacked warm lighting that would encourage us to use certain areas. Sometimes the space could feel quite cold and unwelcoming especially in the winter months and evenings. After the online consultation we implemented some really simple and immediate fixes that she had suggested to our existing lighting which have made a huge difference already; switching bulbs around, adding dimmer switches and where to position lamps. We have some very dark areas which use LED strip lights, they are pretty harsh and not very inviting. Sophia quickly told me we were not using the right bulbs, and told me exactly what spec I need to buy, I'm so excited to change these - I had no idea this was something that could be improved. Sophia really inspired me and I was so happy to see what a difference some small tweaks have made to how cosy our home feels. We bought some dandy lamps from Ruby Watts which are absolutely stunning and give off a beautiful glow on a dark and cold day, and she also made some more product suggestions that would work in the space for us to think about. It was a real eye opener. I'm delighted with the changes and can't wait to implement more throughout the rest of the house - thank you Sophia!
Feb 15th, 2021

The customer service and communication with Ruby Watts was excellent! I ordered something that was out of stock but they emailed me straight away to tell me and kept me updated on the progress of my order and when it was shipped.
Nov 22nd, 2020

I would highly recommend Ruby Watts! We purchased the beautiful Boston floor lamp and we are so pleased with it. Excellent service, quick delivery. Sophia is extremely knowledgeable and helpful. If only all online services were this efficient!
Oct 14th, 2020

Sep 6th, 2020