Iris Furnishing

Trying to get hold of this company after placing an order is very slow - I have phoned and emailed them several times but they have disappeared - similar situation to another review. If they contact me soon and deal with me well - I will happily amend this review. Currently though, they have a very concerned customer in me....Proceed with caution here folks
Sep 8th, 2022

Poor after sales service Ordered a white mother of pearl mirror which took 5 months to arrive due to COVID. Upon arrival, I found out that there were a few issues with the mirror. First, there were paint splashed across the frame. Second, some of the mother of pearl shells were broken. Third, I had specifically asked for the mirror to be hung horizontally (proof in the invoice) but they had placed the hooks for vertical hanging. Got in touch with Iris Furnishing about the poor quality control issues and basically got told that the paint will come off with a wet wipewhich obviously did not. As for the other issues, they did not offer me a solution. When I reached out to them, they basically stop responding to my emails. Shocking after sales service. I would have included photos here if I could.
Nov 15th, 2021

Beautiful mother of pearl office desk. Helpful service and prompt delivery
Sep 29th, 2021

This shop is amazing. I totally love all the furniture so so cool. Even if you had just one piece it's a statement to your good taste. Had a long conversation with the guy in the shop and he was lovely, explaining exactly what they do how they do it. They can do anything for you. Will definitely go back for something. Highly recommended.
Aug 6th, 2021

Delightful product - inlaid mirror - delivered safely. Better than hoped. Well packaged, and delay in delivery explained satisfactorily. Very pleased.
Feb 27th, 2021