Roots Research Ltd

Mar 25th, 2023

In short, very disappointed in the company take part in research or roots research ltd in Brighton. I have complete 3 projects with for them and they pay your incentive money over the 30 days. They claim to pay their researchers within 30 days of completion but i have had to call the company which is a nightmare to get through to and often, Ive had to wait hold for a long time before they answer. Today is day 31 and I have been calling them since 1430 and I explained I need the money to get home to my family as 5 days ago, I called and they promised the money would be sent ant now its 1802 and they have closed and now I am having to borrow money of friends on my birthday or all the days just to travel back home.
Oct 29th, 2022

Jul 30th, 2020

Jan 27th, 2020

I'm a user experience researcher based in Sydney, Australia and was recently looking for an agency to assist me in recruiting business owners throughout the UK. I reached out to over 10 agencies and found Roots to reply in the most timely and professional manner. Their costings were very reasonable in comparison to most agencies and they completed the project on time, with great communication throughout. Most importantly the participants they did recruit were all amazing which resulted in a very successful piece of research being completed. I primarily worked with Hannah and Natasha who were both excellent and a pleasure to deal with. I'll definitely be reaching out to them next time I require research participants and would highly recommend working with them.
Oct 25th, 2019