Arch Healthcare, Homeless GP Surgery

I'm amazed how fast things happen here not even 1 minute on the phone and my appointment was booked. Good service on Reception.
Dec 17th, 2022

Medication treatment plan set by patient and doctor but reception staff think they know better and overruled plan and set up something else themselves, then expected the patient to run around fixing their mistake. Also when trying to make an appointment to see the doctor I have to listen to drama from reception about how long the wait time is and it been quicker to see a different doctor untill I get fed up with saying which doctor I want to see and end up telling them to forget it and not seeing anyone so not getting treated. Reception staff there are dangerous.
Jul 17th, 2022

Looked after a relative extremely well until we could get them housed
Apr 24th, 2022

People working there are very nice and always with a smile on their faces.
Mar 10th, 2022

I am at the moment in the middle of a massive complaint against Dr Tim worthy of Arch Healthcare. On two occasions he has left me screaming in pain by continually and repeatedly under prescribing painkillers that have been prescribed by my neurologist. The most recent occasion he cancelled part of my prescription without ever notifying me so in agony I went to the chemist to collect my normal prescriptions but he had stopped them and hadn't bothered even to tell me. This is total contempt for patients. At Arch healthcare they risked my Life by not updating their notes and prescriptions which meant when I went into A&e suffering a massive heart attack they misdiagnosed it because arch healthcare hadn't remove one of the drugs from my prescription list they said when I went back a second time if I have been one hour later I'll have been dead solely because of Arch Healthcare. I'm certain that they have done some great work but one of their doctors is seriously lacking and treats people homeless with contempt.
May 6th, 2021