Kemptown Dry Cleaners

Service: Delivery
Feb 14th, 2023

Feb 6th, 2023

I took a dress to be cleaned and a dress to be repaired. I was told to collect the following week. When I arrived I collected the dry cleaning but the dress repair wasnt ready, I paid for the dry cleaning and I was told to go back a couple of days later to speak with the seamstress about the dress repair. I did this but the seamstress wasnt in so I discussed with the man and another lady what should be done. I was told to come back the following week. I arrived on the Saturday hoping to collect the dress and wear it out that night but it still had not been done. I asked when it would be completed and the lady said she didnt know , but to let her know when i needed it and I kept telling here I needed it now! She promised to call me when it would be ready and they did. A few days later, When I went to collect it they said it was going to be over 50 . I nearly fell over as the lady had told me not more than 27. I realised that she was charging me for the dry cleaning too which I explained I had already paid on collection. She argued with me that I hadnt , I said I would check my bank account and went to pay again and when she tried to ring it in , it wouldnt let her. She started blaming everyone else! But she could see that I had paid! Even so, really rude, unorganised and 38 for a new hem on a dress is the last straw for me as I wont be using them again! Especially waiting nearly 3 weeks for it! Services: Alterations, Special care fabric cleaning
Dec 31st, 2022

Took brand new dress to be pressed for our 30th anniversary party cost 16 when I collected it the lady was complaining to me that she wasnt going to take mail order dresses any more as it was to much aggravation, well obviously that is your job the dress was still quite creased when I picked it up. After wearing the dress to our party I took it to another dry cleaners in saltdean and they cleaned and pressed the dress for 11 and did a great job Service: Clothes pressing
Oct 27th, 2022

Jun 26th, 2022