Argos Brighton Carden Avenue

Let down by elder staff member may or may not be manager with a jobsworth attitude and not good customer service. Younger staff members helpful and friendly as should be thanks
Feb 28th, 2023

I ordered before COVID was even heard of, I'm still waiting, apparently another 6 mins and I'm golden. ****Back to return the item that didn't work, was passed around for ages
Oct 26th, 2022

Nice to pick things up in-store rather than wait for Amazon delivery. Staff have always been helpful, with no fuss returns.
Oct 21st, 2022

I always get such good service at Brightons Argos. Particularly from Janina. Staff are always helpful and efficient in my experience.
Oct 9th, 2021

Bought a brand new laptop on the 26th Dec and realised it wasn't the right size for me; it was unused and hadn't been powered on. When taking it back in all its original packaging, I was told by a staff member that she needed to check with the manager after she removed it from the box and inspected it herself putting her own fingerprints all over the outside and inside of the laptop. When the manager arrived, he inspected and left his fingerprints on it too and then proceeded to tell me it can't be refunded as it's 'clearly been turned on as there are fingerprints on it' when in fact it was themselves who put them on there. It was a brand new laptop in perfect working order and the day after I bought it I was told it couldn't be returned! The manager of the store was very unpleasant to speak with and said I should've 'done my research before buying' which funnily enough I did..... Funny thing is, I took it home and cleaned the fingerprints off using a wipe and then took it to another Argos (the Sainsbury's Argos on Lewis Road) and within 5 minutes I left the store with a refund confirmation in my hand! They had no issues in returning it and didn't make up excuses for why it couldn't be returned when it's in perfect working order and condition. AVOID CARDEN AVENUE ARGOS AT ALL COSTS.
Dec 27th, 2022