Brighton Dental Centre

Absolutely abysmal service. Constant short notice cancelling of appointments for both me and my children. Including arriving for an appt to be told only then the dentist wasn't there. Last family appt the dentist literally took about 3 mins to examine each child. Clearly not interested in actually taking time to check them properly. Reception staff are rude and unhelpful. The whole place has gone downhill over the years - they're still using Covid as an excuse for poor service. Dentist's don't stay very long, unsurprisingly. Go somewhere else
Apr 22nd, 2023

I am not sure what happened to this Dental Center.. used to get appointment reminders, not anymore. We had kids check up appointments cancelled twice now at a very short notice (same day as appointment shouldve been). We have been waiting for a check up appointment for a year now.. next available appointment the end of July. Lets hope it doesnt get cancelled again.
Apr 19th, 2023

Absolutely useless. Non existing customer service. They say they will send a reminder for next check up - nope. Then you get an appointment (4months to wait) and after 2 months you receive automatic appointment cancellation with no explanation/rebooking. Avoid at all costs!!!!
Mar 26th, 2023

I've used this practice for a few years, and on the whole it's been ok up until recently. The dentist I had there until recently was fine, and I had no problem. Initially, the hygienist was indeed rude, as has been mentioned elsewhere, so I made no more appointments with her and I don't know if she still works there. I've now been allocated a new dentist, and I've had four out of my last six appointments cancelled at short notice! For example today at 10am for this afternoon's 2:30pm appointment. They have the absolute bare-faced cheek to put up posters etc. threatening patients with fines if they cancel appointments. I didn't complain at all until today, when I mentioned the situation and basically got a "not my fault, it's the dentist's" from the receptionist.
Mar 15th, 2023

Unfriendly and smug like most dentist seem to be. Thank you for your reply I please don't doubt me, this is a review of Brighton Dental Centre. I was calling to become a new patient. That's why you do not have a record. Your service starts at the front door. So I will not be a patient or customer of Brighton Dental Centre.
Mar 12th, 2023