Dermace Semi Permanent Makeup & Microblading Training Academy

Wouldnt bother with this company. I sent a faulty machine back with all the details as requested on 9th November and have heard almost nothing back since. One WhatsApp message despite them having about 4 contact numbers, no one ever answers the phone. Still no replacement SPMU machine. Cant imagine what it would be like training with them to then have zero support from their end. Iv lost so much income since November because of them. Joke of a company
Feb 6th, 2023

I trained at Dermace in April, which wasnt that bad. It was the post aftercare, lack of communication and appalling customer care I have received since they have taken my money. They do not answer the phone, they ignore emails, my machine as broken and they refuse the send me a new one. They have sent me a used, old wire that didnt fit anything, they have kept my portfolio with all my clients consultation sheets in. I have now had to by a new machine myself but lost a lot of money cancelling clients. RUDE, UNPROFESSIONAL, MONEY GRABBERS
Nov 12th, 2022

Positive: Communication
Oct 27th, 2021

A very unprofessional company. Teresa Gamble, who teaches microblading/permanent make up, spent most of the time out of the room doing private treatments on clients for money!!! She hardly spent any time training me and the training was poor. She also trains people in Rejuvi really badly and then has testified against them in court if they have got sued. Really amoral, totally horrible woman. They are a dodgy, mean, unfriendly company who are only interested in your money and not training you to a high level. Once they have your money they will put you on caller ID and not answer your calls. They did this with me. Avoid at all costs.
Jul 23rd, 2021

Can not recommend enough! From first arriving I was greeted by very pleasant and professional staff and shown upstairs to a waiting area. I was made to feel welcome instantly, everything was explained well to me, very detailed paperwork and following Covid-19 regulations at all times. Jess (the trainer) was very professional, explained everything she was doing and offered constant reassurance. Before treatment on my eyebrows, I had very little eyebrows, my hair is very fair, which made it impossible to see my eyebrows without any products on them. I used to spend a lengthy amount of time daily drawing my eyebrows on. This treatment has been a life changer. The shape, the colour and everything about them are amazing! A lot of people have complemented them already and asked where I got them done and I have recommended you to them all. 10/10
Mar 28th, 2022