South Dene Hotel

We booked this hotel for 2 nights on arrival we was met by Emma , who took the remaining payment for our 2 nights stay , The downstairs very dated and dirty with an horrific smell , we was shown to our family room which was no better mould above the windows scruffy curtains hanging off the pole, again a smell in the room, tattered carpets .dirty smelling bedding. We complained to Emma and she reluctantly gave us our money saying we have lost her business, a few hours later we received a sarcastic irresponsible text off her about our adult daughter shouldn't be smoking with being asthmatic, we'll Emma our daughter does not have asthma at all we was Trying to be polite by not saying your place is absolutely disgusting and should be closed down , why the room we was given was not on your website is very misleading we honestly don't know where your photos are from because this is most definitely not t a true representation of your accommodation, if anyone is thinking of staying at this property pay on arrival so you can see the state of this accommodation yourselves
Dec 29th, 2022

Dec 3rd, 2022

Sep 27th, 2022

Aug 30th, 2022

We stayed for a week with our two kids and had a fantastic week the room was great lovely and clean with a lovely shower Emma was fab and made sure we always had anything we needed there is a room downstairs with a wide selection of breakfast items and snacks for throughout the day regularly topped up the hotel itself is a very short walk to the south beach and not far at all from the town centre would recommend this hotel thank you very much Emma
Aug 6th, 2022