Watson Fuels (Bridgwater)

Appalling services after waiting nearly two months for delivery I was then charged an extortionate amount per litre (98p + VAT), I ordered in February before the war in Ukraine and was assured I would pay the price as per that date, but this has not been the case, there seems to be no ability to fight this gross over charge. The whole process with them has been so stressful I would avoid at all costs
May 26th, 2022

I wouldn't even give 1 star, ordered oil a month ago, still no delivery, been fed lies and false promises. Been out of oil now for over a week, have a baby at home with no heating or hot water. Was apparently put on a priority list but still not received anything. Customer service disgusting, they literally don't care. Do no use.
Apr 18th, 2022

Do not use this company I have had a nightmare for 15 days trying to get my heating oil every time you call it takes an hour for someone to answer when they do they do nothing but tell you lies spoke to various advisers and one by the name of Abby admitted that they are told to tell customers there isnt a supervisor on site when there is please dont rely on this company because you cant trust anything they say Ive bought from them before when they had local offices without a problem they will not let you speak to a supervisor or manager and was told Im not hear to argue with you and put the phone down on me I will not be ordering from them again and I would just like to warn anyone that does be very careful I will be putting reviews on all social media and where ever else I can to warn people because this is the worst Ive ever been treated by any company
Dec 20th, 2022

I have been holding on the phone now for 26 minutes my husband has tried many times over recent weeks and they dont answer After much chasing over many weeks our much awaited oil delivery came today..they kindly put all 500 litres in our neighbours fuel tank without asking them or knocking on their door to query anything and then walked down the drive to our house and put the bill through our letter box, not knocking on the door or ringing the bell of either of our houses and we were both in. I stayed in especially. UNBELIEVABLE all captured on camera.. Perhaps you would be kind enough to ring us to rectify your huge error.. account number 50618601. You only got one star because I cant give feedback without giving you something Very very annoyed customers
Apr 23rd, 2022

Pretty useless company that never answers the telephone!
Jan 4th, 2022