Optical Express Laser Eye Surgery & Opticians: London Eastcheap

Friendly and knowledgeable staff
May 3rd, 2023

After receiving a call to pick up my spectacles from this branch and being told the store is open Mon-Fri, I arrived to find the store closed! This was also after requesting my spectacles to be delivered to the Shaftesbury store and this being totally ignored. Clearly Optical Express do not value the time and effort of their customers to make space to attend in-store. Overall experience hasnt been satisfactory and I would recommend a different provider. I shall not be using them again.
Apr 23rd, 2023

Overall good service but I was offered straight away the most expensive option. Only when I asked I was told about cheaper options.felt that I was treated a bit unfair.
Mar 4th, 2023

Excellent staff and great service
Feb 27th, 2023

My experience with this place has been nothing short of a nightmare. Awful, awful customer service with staff working that are incompetent at best and downright unpleasant/rude at worst. As far as I can tell, most of them are both of the above. My first time getting contact lenses has been made painful and unpleasant by choosing this place - I will be taking my business elsewhere from now on I would highly recommend others to do the same.
Feb 5th, 2023