Back Office Support Services

My experience working with back office support services started off positively and all was well. Suddenly as soon as the company I worked for fell into issues caused by covid19 I felt like we were not supported and set up to fail. I spent a lot of time trying to rectify issues in credit control myself as it seemed the people I was dealing with in the office werent understanding or making the effort to assist in any way. They let accounts slip into arrears with no warning, only bringing issues to my attention when it was too late to rectify before withholding invoices when the issues were caused initially by the mistakes on their part. They also managed to send personal staff information to the wrong companies which they had no permission to do, breached GDPR and caused unnecessary business conflict. The way they have reacted as a firm since we stopped trading with them has also disgusted me. The CEOs attitude and general approach is, in my opinion a clear reflection of how this business is run from the top. It reflects on the experience it has when I was working with them. Would not recommend.
Jul 22nd, 2022

Great company, easy to engage with and simple well communicated services. Helps me focus on my own business and leave the payroll aspect to the experts.
May 3rd, 2021

Back Office have been great helping me with my payroll and Factoring my business. They are prompt and efficient and help with any queires we have. Would recommend them to any organisation seeking similar services.
Feb 10th, 2021

Back Office Support Services has provided us with a first class and reliable service for the last 5+ years. Their support and communication are always excellent, and it allows us to concentrate fully on our roles, confident that all the normally time-consuming aspects are fully taken care off.
Feb 3rd, 2021

Back Office Support Services have been a huge help to me since I set up my business last year. The service is always spot on as you are given a dedicated account manager who's only one call away should there be any problems. I found this personal level of service to be a rarity amongst other professionals in their industry so if you are looking for a business who truly cares, I would highly recommend you get in contact!
Jan 19th, 2021