Best Friends Vet Group, Orchid

I have never given a bad review before but this is deserved. I have been a client of Orchid vet for many year with many of my different pets over the years as it was convenient to walk to because parking is always a problem. I am also a member of the pet plan which is a monthly paying scheme. You can imagine my surprise when I turn up the other day to find out that they had relocated to Shenfield, no advance warning, no email informing members nothing! I got in touch with Shenfield to see if they could forward the worm and flea treatment that my cat normally has but only if I pay postage of 7! If they had informed clients before they moved it would have been much more considerate. Rant over.
Dec 2nd, 2022

Highly Recommend The staff are so lovely and welcoming, well organised and appointments are seen on time. There was great care when handling my cat who has been unwell recently, I cant thank them enough for helping her and glad I chose to take my cat there. Will be a regular customer.
Nov 11th, 2022

Came here a couple of time to have my little kitten Nala checked and Im very happy about it! Theyve been extremely careful with my little kitten and she just loves them! Recommended to a friend who soon are gonna bring their puppy in !
Oct 21st, 2022

Great personal service very patient and kind to my cat. Prompt and swift to get seen .
Oct 8th, 2022

This is a fantastic vet they have been brilliant with all my animals and most recently as an emergency. All the staff are amazing. I cant recommend enough.
Oct 7th, 2022