Shell

The shop clerk was quite rude when we visited yesterday evening and the toilets were in a terrible state and had a very bad smell which emanated into the shop ....overall not a very pleasant experience
Apr 22nd, 2023

Do not visit here. If you stay longer than 15 minutes, you will receive a parking charge notice. Shell customer service cannot cancel it, so each visit here costs you 60-100 pounds extra. EDIT: Despite the reply below, Shell cannot cancel the fine. So be prepared to receive a parking fine each time you visit more than 15 minutes.
Mar 16th, 2023

Rolled in with a flat tyre caused by pothole on A12 with the intention of waiting for assistance and sorting it there. Saw the signs for 15 minute parking and thought it best to ask for permission to park there. The staff was taciturn or useless, nothing they can do about the time limit but they could sell me an air freshener or a cappuccino. So fantastically and memorably rubbish, I don't think I will be using Shell anytime soon. I don't care that this was a local franchise or whatever, the damage is done.
Jan 3rd, 2023

25 minutes I stayed for putting oil my car and window washer and air now I got 100 parking ticket MAD !!!
Dec 26th, 2022

15 MIN 100 PARKING FINE WARNING - SHAME ON SHELL. UPDATE Note reading other reviews it could be only 15 mins allowed, shockingly shameful practice, I presumed it was 30 minutes as below, 15 minutes SHAME. Absolute no care for customers Shell, shame on you for running a money making 30 minutes parking time limit, I came off the M25 feeling tired I stopped at this garage and was there for 41 minutes in which time I reasonably got a coffee from the Shell shop and drank it in the car before going on with journey safely, then to receive a 100 fine in the post for being a customer at your garage and shop for 11 minutes longer than I had any idea I was allowed. I did not see signs and its is outrageous to limit customers to 30 minutes. Shame on Euro Car Parks and shame in Shell. 30 minutes is not sufficient for a normal visit to a garage placed off of a motorway, 60 minutes or 2 hours is a reasonable limit. Unimpressed, will avoid Shell garages like the plague. Be warned Shell customers.
Feb 22nd, 2023