Rockleigh Court Doctors Surgery

They need more appointments, sick people aren't being seen, and it isn't good enough
Dec 6th, 2022

Very little one on one or face to dace care now ; up to an hour each time you try and phone ; no specialists available for elderly or dementia patients- too much overlap across the GPs
Jun 14th, 2022

If you want to understand how great nhs is, the rockleigh Cort is the best example. Hard to contact with them, took hours, and never solve the problem I had. Rude reception with lack of communication with the customers. Just hilarious system and service!
Jun 11th, 2022

Apr 8th, 2022

A mixed bag. Rated low for poor accessibility to the service. GPs are generally good, though there always seems to be someone new. Receptionists are very mixed - some super helpful and couldn't be nicer, a couple who are difficult and obstructive. The ongoing near-impossibility of getting an appointment continues even though we are well past covid restrictions with waits of over 3 weeks on every occasion that I have tried to book. A telephone queueing system introduced in the past couple of years will guarantee leaving you hanging on hold for 10/15 minutes at a time when you call. I have no idea why they haven't reinstated the online booking system that was easy to use and so helpful. Having been a patient for over 40 years from childhood, it's turned from a family practice where the doctors knew you to yet another anonymous, churn 'em through doctors surgery that makes it feel a dreaded challenge every time you need an appointment.
Aug 12th, 2022