Discount Insurance

This companies dialler calls me a out 10 times a day. Never is there a human on the other end! Very annoying. Blocked.
Dec 25th, 2022

Terrible, so terrible!!!! So hard to get to speak to anyone. On the phone, you get placed in the queue like 38th position. You can spend your whole day or days, waiting. Documents that were issued to me after I set up the policy didnt have Contacts for Customer Service, so had to google and spent hours trying to figure out how I can cancel the policy. . You dont know who to contact to , Discount Insurance, or Arthur Gallagher? Or Premium Credit. Just so confusing. Can never get insurance from them, ever
Dec 11th, 2022

I had a family of two adults and 7 children suffer two roofs needing replacement, I have never claimed before, I have never claimed before and explained the genuine claim having a quote from a reliable roofer. A representative came out and after a day refused the claim leaving 7 children with the roof dripping in!! Disgusting! What's is the point if you cannot claim for genuine emergencies !! Not recommended !!
Nov 14th, 2022

We had obvious damage from the storm earlier this year and they are still questioning a straighforward claim months later and not responding to emails. All the other insurances compensated without difficulty for this MET classified storm. Avoid this insurance company!
Aug 26th, 2022

Premium doubled this year. I held on phone for over 45 mins to then get cut off. No responses to emails. Found a much more competitive quote elsewhere , so about to switch over.
Jun 22nd, 2022