Dr W Chan - Dr Shimmins C J & Partners

Tried to get app for my husb asnd who was poorly told to call 111 or go ae or telephone consultant 2 weeks time what is this service now no gp visits?
Aug 13th, 2022

impossbile to get through on the phone, always "number 9" in the queue
Jul 8th, 2022

Apr 14th, 2022

Trying to get through for an hour, 21 attempts, finally get into the queue. Wait for 20/30 mins, only to get to the end and get cut off from the receptionist! I wish I hadn't left my previous surgery, would have happily made the 40min drive rather than switched. I guess it's not their fault, maybe there aren't enough surgeries nearby and they've just got too many people under their care.. UPDATE Did the whole process again, got through, SPOKE to someone, they were arranging with me a phone appointment for later in the week and she cut me off again! How can you be so incompetent?
Mar 15th, 2022

Awful service! Was told I would get a call from the Dr in the morning. Waited until 12 and got nothing. I then called them, only to be told that they had called me texted me. After explaining that I had not received any call or text, I was told all the appoints had gone and there was nothing they could. After expressing my frustration, I was told to be rude a call had been made. There was attempt to help resolve the situation even though I stressed the urgency of talking to a Dr. I will now have to go to A&E to see if I can get this dealt with. The seems to be a trend with this place. They constantly get appointments wrong, bt now they have taken it to a new level, lying about making calls and sending texts messages
Feb 15th, 2022