Riverside Boarding Kennels & Cattery

Used to take my previous Cairn Terrier - Louie there and we never a problem when he came home! Now we have another Cairn - TeSsie shes only 6 months old and we were very concerned putting her in kennels so young but the trip we were making was unavoidable due to my husbands (Michael) illness, however no need to have worried she was there 6 days and shes fine , no problems back at home straight back into her/our routine! Thank you Joe and the team for looking after our furry baby so well, Tess will be back with a much less worried Mummy next time x
Jan 19th, 2023

Positive: Professionalism, Reliability
Jan 12th, 2023

This was our first time using Riverside for our bouncy lab and we will certainly use again, staff helpful and very friendly, Rusty came home smelling clean and fresh ( not just sprayed with something potent to mask an odour as experienced in another kennel) he looked very happy having had 4 nights at the doggy hotel! Thank you and see you again!
Jan 11th, 2023

We've used Riverside cattery a few times now over last few years, staff have always been so friendly and Nibbles is always looked after really well, will be booking again soon x
Jan 10th, 2023

We had booked our dog in for our holiday. Seemed really friendly on the phone, went over the fact that he's a large rescue dog, they were really reassuring. On the day I phoned in the morning to ask about drop off times, super friendly they said any time before 11 or from 3-5. As my partner finished work at 16.30 we agreed to come then. We had a shocker of a day and were running late so phoned to say we'd be getting there at 5pm. The owner had a massive go at us saying we should have been there for 9am and that they don't take dogs like ours. After a big old cry we had to pull in all our favours and in the end had to drive to Gloucester to drop him with friends. Really sorry that we were 15mins late, we just had an awful day. But the owner reduced us both to tears.
Mar 21st, 2023