Gemma's Dog Boarding

Its not easy leaving your puppy with a stranger for the first time but Gemma is so warm and kind she instantly put us at ease. She took wonderful care of Molly whilst we were away for a few days and sent us tons of photos showing her holiday was as good if not better than ours! Molly had a blast with her daily muddy walks, her new fluffy friends and plenty of Gemma cuddles and although she was excited to see us on our return she tried to go back in Gemmas house more than once, before agreeing to come home with us! Sorry molly, you live with us but you shall definitely go back to see Gemma again some time :D
Jan 10th, 2021

Mar 16th, 2023

Sep 19th, 2022

Gemma looked after our dog molly without issue 3 times, on the 4th occasion molly came back with a limp with no explanation, fortunately cleared up in a couple of days. Molly went back to see Gemma twice more without issue then when I tried to arrange a further visit there was no response from Gemma for over a month which was a bit weird. Finally managed to get hold of her and she apologised for the unresponsiveness but has suddenly been busy for all further requests even if its 6 months in advance on a Tuesday. She also blanked one of my friends whose dog she used to look after by pretending she didnt know them. Very strange. Such a disappointment as molly is a very anxious dog and seemed to have really taken to Gemma and for her to just ghost us for no reason seemed very odd and unprofessional.
Dec 12th, 2021

Positive: Professionalism
Sep 24th, 2021