Branston & Heighington Family Practice

Feb 16th, 2023

Cant fault Suzanne advanced nurse and Angela the Asthma nurse ...but as for the rest of the team at the surgery...words fail me .
Dec 11th, 2022

This practice is a joke, can never get in, my 3 month old is poorly, and off his feeds and no wet nappies for 24 hours, screaming and temperature even though I've given medicine to help. I tell the receptionist and they don't seem bothered and fob me off that they have no appointments left and I should ring at 8am, when I've been trying to get through since 8am. I ask for a doctor call back and they tell me that they can't. He's only little, I call 111 who tell me to call the practice as they have a duty of care but then I do and Branston still don't listen, no wonder people misuse A&E. I will be leaving this surgery. This surgery needs major improvement.
Jun 14th, 2019

Well this place is a joke if I ever did hear one. Ive been trying to get an appointment with them all week. Even 111 sent me back to them but all they ever say we have no appointments. Some serious problem solving needs to take place here.
Sep 16th, 2018

His surgery has been amazing. I can't thank them high enough I met kiera the nurse first visit and have felt well and truly cared for they are so though. They have carried out tests that should of been done years ago. But I was at a different drs and missed. Would recommend this very highly. Thank you receptionists. Nurses and Dr's what a fantastic team. Truly grateful
Aug 23rd, 2018