Nicholas Humphreys Estate and Letting Agency - Durham

I cannot recommend staying away from these managers more strongly. Tenants are treated like numbers, not humans. Edit after reply: I think your reply exemplifies your lack of awareness with dealing with personal information about your clients.
Mar 16th, 2023

If I could give zero stars I would. This estate agents is beyond poor. My housemates and I are second year university students and already we have had to live with mould growing in our rooms, covering clothes and furniture that we have had to throw away. we lived like this for 3 months and became ill with colds, Nicholas Humphreys were extremely unsympathetic and rude to us making us think it was our fault and normal to be living in cold, damp conditions when in fact it was a structural housing issue that caused condensation in rooms and mould to grow. this situation was sorted out after 3 months. secondly we have been living for over a month now with no wifi. there was no fast attempt to resolve this and again began blaming us, only after 3 weeks were we given a 4G box however this ran out after a few days meaning as uni students we couldn't do our work at home and we were using a lot of money on 4G. I can't put into words how awful this place is. for the amount of money we are paying as students I cannot believe they are treating us like this. DO NOT SIGN WITH THESE PEOPLE.
Feb 28th, 2023

I received excellent service from the outset from the full team, they totally took the stress out of the whole process, and went above and beyond in all aspects. The team are friendly and very knowledgeable of the housing market, I would highly recommend using the company.
Feb 7th, 2023

The team at Nicholas Humphreys Durham are great - incredibly knowledgeable and friendly. Id highly recommend their services to anyone looking to buy, sell or let a property.
Feb 3rd, 2023

My experience with Nicholas Humphreys has been exceptional and professional. The staff are very polite, approachable, and knowledgeable. Their service was prompt and effective, and advice regarding mortgage brokers and solicitors extremely informative and useful. I wholeheartedly recommend them.
Aug 15th, 2022