Brandon Hall Hotel and Spa

Beautiful hotel in lovely quiet surroundings with the added bonus of a lovely spa /gym with sauna ,steam room no jacuzzi. Towels are provided in the spa but no shampoos etc in the showers which was a let down. The hotel room we stayed in was executive it was spacious and very clean in fact spotless we checked!! .couldnt want for any more !! We are particular about the bedding and we requested a new mattress protector which was immediately changed before returning from reception. Excellent service. We stayed on a dinner and breakfast basis Breakfast was buffet style plentiful amount of regular breakfast choices for cooked and cereals as well as pastries. All fresh. And not over cooked. Homemade sausages were lovely . And a freshly ground coffee machine . Gluten free cereal was available along with gluten free bread on request. Eggs also were requested as poached and these were good. Dinner options are good and not limited by price cap. Although there is a supplement for steak. The restaurant catered very well for gluten and lactose allergies very well. The restaurant manager Manuel and deputy manager Geeva and our server Gael as well as other staff were all very friendly and attentive. Thank you all for a lovely stay.
May 1st, 2023

Rooms: Rooms were gratefull & clean. I will recommend to my friends & family Safety: Great safety Food & drinks: Great
Apr 30th, 2023

Apr 30th, 2023

VEHICLE BROKEN INTO AND TOOLS STOLEN: Went to have a relaxing birthday treat, woke up with my partner's van being broken into and tools knicked. There was another lady's vehicle broken into and got their bikes stolen too. The receptionist sounded like this is normal around their car park, didn't seem too bothered. Had we been made aware about the car park situation during our check in, we would have appreciated that. Otherwise, the stay was fine. Just be careful.
Apr 29th, 2023

Brandon Hall is a 4* hotel and earns a 3* rating. The exterior and grounds of the hotel & spa are very nice and relatively well maintained. Inside, the lobby area is the nicest part of the hotel with a clean, modern design. The staff were very helpful in answering any questions and assisting with check-in. Once you head down to your room, the hallways are slightly run down with quite a bit of patchwork being done. It took a little while to find how to get to our room, with no direct route to the room. Upon entering our room, we noticed it had all mentioned/necessary amenities (hairdryer, iron & board, coffee/tea machine, fridge). The bed was a good side and very comfy although the pillows were slightly thin. The room itself was quite empty which meant it was rather echoey, noise from the hallway also carried through to the room quite frequently. At night, the pipes become quite noisy which woke me up on both nights we stayed. The bathroom is in need a refresh, the tiles were rather dirty, the shower light didnt work and also the temperature of the shower continually fluctuated whilst in use going from freezing to very hot, but the pressure was great. The breakfast buffet was fairly good, with lots of options and different dietary options for those needing them. Would be nice to see scrambled eggs available. The highlight of Brandon Hall was the amazing leisure complex which has a pool and a gym. The gym itself is unlike any other hotel gym Ive used. It actually has free weights and all machines you could need for a great workout. Staff were very friendly too. TL;DR: Staff friendly and helpful Interior needs a refresh Gym is great Average breakfast buffet
Apr 25th, 2023