Benson School of Motoring

Helen Prentice used terms like the 'fence' for the middle of the road and shouting 'drive drive drive' when I was driving leaving myself unsettled and confused to what i was meant to be doing. Several conversations between us left me questioning myself as to if i had done the right or wrong thing and sometimes an awkward silence. There was only one way of reverse parking 'her way or no way'. This took nearly a lesson to understand and would not be changed to an alternative method. Helen was helpful to book a test and encourage me to bring it forward. This was then asked to be cancelled due one bad lesson where she was occupied on her phone rushing me to get to a test that day. She told me to get a bike for my independence and you can drive ok in straight line. Not an encouraging person who will wait for you to contact her and has not the empathy or attitude to go through the challenges with students. Helen has focused mindset not an open one which will not suit drivers who have particular learning styles.
Apr 19th, 2023

Its about Bensons Braintree The driving instructor.. Keiran Bass .. had been giving me classes and just few days from my exam date he says doesnt want to give his car .. very disrespectful to your money time and commitment.. leaving me more nervous and worried about the test.. They just wants money from the students and even if they see u progressing .. this how they try to pull you backwards.. I would never recommend them
Feb 8th, 2023

Bensons Sudbury driving instructors is one of the most unprofessional instructors I have had. My instructor cancelled two of my tests, the first was due to his car being in the garage. Although this doesnt seem to bad he claimed he had this booked in months in advance yet failed to tell me until it was too late to cancel. After this his car was still not working properly meaning I often had to floor it before the car even started to go anywhere. The second time he cancelled the day before due to stress and inability to reschedule his calendar. I will never be able to be reimbursed for the time and money lost. His communication and level of professionalism was just as bad as he was constantly late to lessons and often ignored my messages and calls when trying to book a lesson and or test. I would avoid this instructor based in Sudbury.
Dec 22nd, 2022

10/10. Could not have a better instructor. Wouldnt have passed first time without Roy
Dec 18th, 2022

22/6/22 Could not have asked for a better instructor. Was very pleased to have Helen as my driving instructor who was amazing, patient, friendly & reassuring. She allowed me to drive to the best ability and today I passed my driving test with only 2 minors. Thank you Helen
Jun 28th, 2022