The Car Empire Ltd

Jak was a very professional and hardworking guy. Transparent all the way through to purchasing my BMW. If all dealers were like him, the world would be a fine place. Thanks Jak.
May 27th, 2022

Seemingly good service when I first walked into the showroom. I dealt with the owner who I found to be very professional and easy to talk to. He replaced the damaged front head light before picking up which was a nice touch. EDIT: However, once I had bought the car the owner had promised to send some missing wheel caps out to me. After several phone calls which he never answered he never followed up as promised.
Mar 9th, 2023

An Empire indeed , from German sports cars to Italys finest supercars a 5 star service from start to finish , an incredible experience, from the condition of the cars to the level of customer service. The Car Empire has an enormous range of cars from daily family , performance & luxury. I personally dealt with Jack who offered me refreshments and a personal presentation of the car , I would highly recommend them.
Nov 12th, 2022

If I could give 0 stars I would. Although jak was very helpful and nice at the start this soon started to change. I purchased the car YN17 XNM, jak was helpful and fixed any issues that were found before the car was picked up well this is what I thought. When I picked the car up the EML light was present and I was reassured that this was down to low fuel in the car. I filled the car up and it had went off, about 5 miles away from the dealership the EML light came back on. It was agreed that we would get the issue diagnosed and would be subsequently repaired. When I arrived home the boot latch was broken again it was agreed for this to be fixed. After this there was further issues such as an adblue leak, coolant leak and further issues. I contacted jak to let him know about the further issues and said I wanted a full refund due to the issues under the consumer rights act 2015 and as this was within 30 days. Luckily I had taken out finance and they have been able to facilitate the inspection and the further rejection of the car. The dealership still havent returned any money and I have been left without a car for nearly 4 months. Avoid this car and dealer at all costs
Oct 10th, 2022

Oct 6th, 2022