D. M. Keith KODA Bradford

Excellent service, knowledgeable, friendly and not pushy in the slightest. Thanks for all your help
Apr 26th, 2023

Avoid like the plague. D.M Keith misdiagnosed a fault, only to be told later 'tough luck', despite taking thousands of pounds for the repair job. I could have used that money towards another vehicle, but they did the repair on a hunch, nevermind that I've been left almost 3000 out of pocket, D.M Keith have lined their pockets and now they're not interested. Absolutely disgusting business ethics.
Apr 8th, 2023

Do not bother with D.M. Keith Bradford, they 'repaired' my car for almost 3000, and yet didn't fix it. That's money I could have put towards another car, and they won't concede that they've misdiagnosed the fault, even though the car is still going through engine oil as fast as it did before they 'fixed' it and took lots of my money. They've claimed, falsely, that I was reimbursed post-repair by the creditor. I was credited money directly to my account (by the crediting company I'm paying off the car with on HP) prior to any repairs going ahead - I emphasise here that I was not beholden to spend that money at D.M. Keith, ergo I didn't have to go ahead with the repair. I could have used that money towards a replacement car. So, why did I spend that money on the repair? Because I was led to believe by their service department that an expensive cylinder head (according to the service manager, a manufacturing fault in TSI engines prior to a component revision in vehicles manufactured from 2014 onwards - as my car is a 2013, it predated said revision to the cylinder head) replacement would fix the high oil consumption, so I went ahead with the repair, which didn't do anything to fix the core fault. Now they're saying that I need to have it diagnosed again at my expense even though I've paid for this already. Unsurprisingly, they're no longer interested now they have my money. I spoke with their service manager for well over an hour before Christmastime, and he said they'd get back to my in the New Year. Four months into the new year, and no effort has been made to contact me. They're giving me the runaround and behaving as if I'm the problem. Buyer beware is extremely advised when dealing with this mafia-like business.
Apr 7th, 2023

Lovely sales person greeted with a cup of tea in feet an overall lovely sales experience Order a new car can highly recommend this garage
Mar 15th, 2023

When I decided I was ready for my new Skoda Kamiq I had no hesitation about returning to DM Keith after previously having had two Skodas from them in the past. As a Lancashire lad I came over the Pennines as the dealers in my area could just not compete for service delivery and price of my requirements. Jamie from Bradford branch went above and beyond in quickly putting together my deal at the right money. He is friendly and customer focused and if you are ever in need a new vehicle I would not hesitate to recommend him, a true asset to the company. I will certainly be making that trip again soon to replace my wifes car. A fantastic service from a true family orientated and genuine car dealership.
Mar 10th, 2023